About this episode:

In today’s episode Dirk talks with Rick Fantham, President and CEO of Hajoca.

Rick explains how he worked with his local managers across the Hajoca network, to create a framework for the company leaders to set priorities and to provide a framework for decision making during the uncertainty of the pandemic. 

Among the topics explored by Dirk and Rick:

• Why and how leaders must expand their strategic foresight
• The importance to slow down in times of uncertainty
• A four phase framework for decision making during uncertainty
• Why the decision was made to push decisions down to the local level
• How to use the pandemic as an opportunity to get closer to your customers
• The importance of focusing on your employee’s emotional well being.

Information on referenced topics:

Hajoca: www.hajoca.com
UnleashWD:  www.unleashwd.com